Director of Events & Member Experience

Director of Events & Member Experience
The Chamber Serving Northern Waukesha County | Menomonee Falls, WI
Full-Time | $50,000–$55,000 annually

Help create the events, relationships, and experiences that drive one of the region's most active business communities.
The Chamber is seeking an energetic, organized, and relationship-driven professional to join our team as our next Director of Events & Member Experience.

This is a hands-on leadership role that combines event management, volunteer leadership, member engagement, and day-to-day operations. You'll work closely with the President & CEO to deliver outstanding events, strengthen member relationships, and help businesses connect and thrive throughout Northern Waukesha County.

What You'll Do

• Lead the planning and execution of the Chamber's signature events, including the Awards Banquet, Golf Outing, Party in the Park, Chamber Sport Shoot, Manufacturing, Trades & Careers Expo (MTCE), Business & Bites, Business After Hours, Leadership Moving Forward (operational support), networking events, and educational programs.
• Recruit, organize, and support volunteer event committees.
• Coordinate vendors, sponsors, registrations, signage, awards, décor, event setup, and day-of-event logistics.
• Build relationships through Member Success Visits, ribbon cuttings, networking events, and community outreach.
• Manage membership renewals, ChamberMaster administration, payment processing, sponsor fulfillment, and member records.
• Coordinate payment reporting with the Chamber's accounting partner.
• Continuously look for ways to improve the member experience and Chamber operations.

• Enjoys building relationships and serving others.
• Is highly organized and thrives in a fast-paced environment.
• Can successfully manage multiple projects and deadlines.
• Leads volunteers with enthusiasm and professionalism.
• Is willing to roll up their sleeves to ensure every event is successful.
• Takes initiative, solves problems, and follows through.
• Represents The Chamber with professionalism, integrity, and a positive attitude.

• Salary: $50,000–$55,000 annually, commensurate with qualifications and experience.
• Paid time off and paid holidays.
• Mileage reimbursement for approved Chamber business.
• Professional development opportunities.
• Flexible work environment with regular opportunities to work in the community.