The Art of Good Decision Making

Decision Making, which is different from Problem Solving, is the process of making a choice using one’s own judgement based on the data available. The art of good decision making is particularly important for leaders and managers, although everyone can benefit from this skill. Being able to systematically work through various options, from root cause understanding to potential opportunity analysis, through anticipating the organizational reaction, is critical not only to making the decision itself, but ensuring that critical thinking is employed, and organizational acceptance creates an effective long-term solution.

• Learn about the requirements of good decision-making.
• Identify four basic decision-making styles.
• Discuss structured decision-making processes, and how to overcome barriers to effective decision-making.