Emotional Intelligence

Emotional intelligence is a set of competencies that enhance the ability to monitor one’s own emotions while managing those of others. Those with a high emotional quotient typically have greater mental health, exemplary job performance, and more potent leadership skills. They are able to excel at leading, inspiring, and guiding others to achieve their best work. Explore the emotional intelligence construct, and discuss ways to enhance one’s emotional intelligence.

• Develop greater understanding of your emotions and the triggers that make you reactive in times of stress.

• Recognize and manage heightened emotions of others as a means of optimizing collaboration and performance.

• Develop strategies for de-escalating reactionary and volatile responses of team members.